The map below depicts the most recent cities in the United States where Verizon Wireless users have reported problems and outages. If you are experiencing problems with Verizon Wireless, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Verizon Wireless users affected:
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Verizon Wireless is a telecommunications company which offers mobile telephony products and wireless services. It is a wholly owned subsidiary of Verizon Communications. It is the second largest wireless telecommunications provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 212 |
| Los Angeles, CA | 150 |
| Washington, D.C., DC | 133 |
| Brooklyn, NY | 130 |
| New York City, NY | 128 |
| Philadelphia, PA | 93 |
| Indianapolis, IN | 89 |
| Dallas, TX | 79 |
| Pittsburgh, PA | 73 |
| Atlanta, GA | 71 |
| Seattle, WA | 66 |
| Phoenix, AZ | 64 |
| Charlotte, NC | 57 |
| Omaha, NE | 52 |
| Houston, TX | 45 |
| Denver, CO | 43 |
| St. Louis, MO | 41 |
| Sacramento, CA | 41 |
| San Diego, CA | 38 |
| Staten Island, NY | 37 |
| Buffalo, NY | 37 |
| Richmond, VA | 36 |
| Queens, NY | 36 |
| San Luis Obispo, CA | 34 |
| Santa Barbara, CA | 30 |
| Newport, RI | 29 |
| Miami, FL | 29 |
| Baltimore, MD | 29 |
| San Jose, CA | 29 |
| Detroit, MI | 27 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Verizon Wireless Issues Reports
Latest outage, problems and issue reports in social media:
SoDyscratic 🕷 (@Dyscratic1x) reported @BigGerard Lmfao I use to have service electric, I'm thinking Verizon or RCN.
- MC (@mcarter5372) reported
@VerizonSupport So, if the light is off (other than rebooting), there's a problem. I get that. But it would be really nice if the new boxes had the Power indicator like the old boxes - that way, if you notice it on and you're not watching TV, you just turn it off. Currently, we can't tell. Thx
- Tesfazgifinancial (@Tesfazgifinanc2) reported
@ATT @VZWSupport does either one of you help pay off devices? Ease help me get away from @TMobile
- Raksh*th (@hegderr) reported
@VerizonSupport I have been trying to fix my fios internet issues for more than 2 weeks now and all your tech customer care support does is hang up on me in verizon fios app chat?
- Grant Shipley (@gshipley) reported
Of all the companies I buy services from, @Verizon is my least favorite. Such a horrible experience anytime I have to deal with them.
- I BLEED MAROON (@IBLEEDMAROON2) reported
OMG!! @Asurion has the worst customer service in the history of business!!! Oh and let me add this, DO NOT & I repeat DO NOT ever start a plan with @Verizon. Pathetic businesses. SAD!!!
- 誠勇火 (@UchihaHunter) reported
i really gotta calm down, verizon gonna make me go off
- Dee (@DeopatraStokes) reported
Verizon been here for almost three hours setting up this internet, I’m about to ask if he need some help.
- bad1080 (@bad1080tv) reported
@arstechnica @jbrodkin let's not forget Verizon payed almost 4.5bn for that **** hole
- mic (@micaylitaa) reported fromSan Diego, California
@Verizon customer service sucks ***. train your employees
- laurenaimi (@laurenaimi) reported
@optimum I have been trying for over a month to port a Verizon landline phone number to my existing optimum account . 60 plus hours on the phone I need this escalated to the highest authority ASAP. Ty. I have never experienced such neglect in customer service ever!
- Nicholas Rickus (@watsgoodimnick) reported
I’m so close to switch to T-Mobile from Verizon. Day two of no cellular data. I pay $140 a month for one line and this is the service I get. @VZWSupport get it together, please
- jesse jarnow (@bourgwick) reported
@Nayfield you're even less helpful than verizon tech support!
- John Royce (@Appleswarm) reported
@VZWSupport stop hanging up when I call 611. I need over the phone support, text chat won't work because the problem is with the data.
- Kelly Dennis (@kelzipan) reported
@hamsterkaren verizon used to do that same ****. something stupid like well you are paying a month in advance so we credit you pro rated and then charge you pro rated and another full month and i was always like wtf and why? sigh. fuzzy math on their part. gross. i am tuned into this story lol
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